1.Where are you located?
We are a online based graphic design company located in Detroit, MI.

2. What are the operating hours?
We are available 8am-8pm Monday-Friday.

3. What is the preferred method of contact
Email is our preferred method of contact but we are available via phone by appointment only.
Email is our preferred method of contact because we like to deliver the best service to our customers and by having the requests in writing we can ensure that what was requested is what we present to our customers.

4. How do we set appointment times for phone consultations?
To schedule a phone consultation please email a date and possible time of request.

5. What does a phone consultation consist of?
A phone consultation consists of a one on one with both parties to touch bases on what they expect from our company. After the phone consultation, the customer is still required to submit request via email.

6. What is the fee for a phone ?
Phone consultations are free!

7. How do we submit details of the items we purchase?
After purchase on our website, you will receive an email please respond to the email with the requested information.

8. How are proofs submitted?
Prior to submitting final drafts, 2 or more mockups will be emailed with proof watermarks on it and upon approval from the customer a final copy will be emailed.

9. What is the turn around time of digital files?
24-72 hours

10. What is the turn around time of printed goods?
3-5 business days

11. What if there is a change needed after we have paid for our product?
A change fee of $25 must be made prior to making changes .

12. What is needed to create a business card?
*Company Type
*Company Name
*Color Scheme’
*Font Type
*Slogan/Tagline
*Business Address
*Personal Name
*Business Phone
*Business Email
*Website
*Social Media

13. What is needed to create a logo?
*Company Type
*Company Name
*Color Scheme’
*Font Type
*Slogan/Tagline

14. What is a branding template?
A branding template is a marketing tool that provides instant recognition of documents and publications

15. What is needed to create a branding template?
*Company Type
*Company Name
*Color Scheme’
*Font Type
*Slogan/Tagline
*Business Address
*Personal Name
*Business Phone
*Business Email
*Website
*Social Media